Question 1

What is the different between Vetr Health primary care plans & pet insurance?

Accepted Answer

Vetr Health actually provides veterinary services. We are primary care for your pets. If you have pet insurance they may reimburse you for some of Vetr Health services depending on your policy.

Question 2

Does Vetr offer single visits without signing up for the primary care plan?

Accepted Answer

We can accommodate single visits outside of the primary care plan on a case by case basis. All services are offered at an additional cost.

Question 3

Is Vetr able to prescribe medications?

Accepted Answer

Yes, we have a limited pharmacy that we carry with us, but we can also prescribe medications through our online pharmacy or local pharmacies.

Question 4

Is Vetr able to do specialized lab testing?

Accepted Answer

Yes, there are many things we can run with our in-house lab, but we also work with outside laboratories if needed.

Question 5

Does Vetr offer surgeries?

Accepted Answer

We cannot perform surgery in the home.

We work with select partner clinics in the area in the event the pet needs something we cannot do in-home.

Question 6

Does Vetr offer X-rays, ultrasound or other imaging?

Accepted Answer

No, we refer to our local partner clinics who can perform these procedures.

Question 7

Does Vetr offer after hours care or hospitalization?

Accepted Answer

No, these would need to be referred to local emergency clinics or our partner clinics.

Question 8

Does Vetr offer emergency services?

Accepted Answer

True emergencies need to go to a Veterinary Emergency Clinic. We offer sick visits to our members in a limited capacity. We are able to treat minor illnesses in the home, but may need to refer to a partner clinic or an ER for illnesses or injuries beyond our in-home capabilities.

Question 9

What is Vetr Health's servicable area?

Accepted Answer

We are servicing West Michigan. If you are farther than 15 miles from Grand Rapids there may be an extended travel fee.

We are expanding services to the Lakeshore area and Metro Detroit very soon!!

Question 10

Additional Questions

Accepted Answer

For questions about specific medical conditions, please call or email us to speak with a member of the veterinary team.

FAQs

Frequently asked questions